Featured Items

Thursday, June 16, 2011

Improvements and changes and the delays they caused

This month we've been very late with posting the pre-orders for August release. While this delay has been endured (for which we apologize for the inconvenience), we have been busy reworking the software for the site and should be able to implement several significant changes to the procedures for ordering very shortly. (There will be at least one period the weekend of June 18 when the site will be unavailable for between 1 and 2 hours, and there may be some smaller interruptions over the next month.)
The changes we're trying to work out concern possible confusions in joining the Comic Service versus just making regular orders.
As things stand now we have had a few users of the site mix Comic Service subscription list items with regular order items and then use the "Establishing an Account" payment choice to try to make the order go through. This won't work, because we have to set up a Comic Service Membership once the subscription list has been entered and registered with us. We then set everything up including the proper discount level and other account information. Subsequent to this orders are possible and sections of the site which are invisible to non-members become visible.
We are trying to separate the Comic Service Membership function from other parts of the ordering system, which will eliminate this problem. Please bear with us during this transition, as the modifications are extensive. We appreciate your patience. In the meantime we have put notices on the information sections of the Comic Service Subscription List, as well as on the various Pre-Order Categories that are available to current members. This should help relieve some of the confusion.
Tomorrow the new crop of featured items will appear, as well as a whole new crop of available products. We will then resume adding an extensive selection of back issues, including some stuff you haven't seen anywhere for many years!
The full set of listings for September releases should start to appear before the end of the month, including the whole big mess of DC stuff that everyone seems to be up in arms about.

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